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Frequently asked questions

You can find here the answers of your questions, if you have other questions, please send us an email at faqs@nazouf.com and we will answer you as soon as possible.

Who is Nazouf?

How can I buy the products?

Can I make an order from different manufacturers?

Can I have discount?

Can I trust these products?

How can I pay?

What are my delivery charges?

How can I change my details?

How can I change my delivery address?

I forgot my password, what can I do?

Which address should I use to dispatch the items?

 

Who is Nazouf?

Nazouf is an Arabic word that means Immaculate, which contains all Natural & Organic Beauty products from manufacturers in all over the world.

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How can I buy the products?

You can choose the manufacturer from Brands menu, that you want to buy his Items, and make the order; Or you can choose different products from different manufacturers and make only one's order, you willreceive them directly from the manufacturer, fresh products, made recently.

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Can I make an order from different manufacturers?

Yes, you can make one's order to different products from different manufacturers.

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Can I have discount?

All the products that we have on our website nazouf.com have discount, and also the delivery is free, you haven't any surprise with the total price in the checkout page, the total order include the delivery is the amount price for each product.

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Can I trust these products?

We have careful choose the best producers in Natural & Organic Beauty products; each of them respects the COSMOS-standard.

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How can I pay?

Nazouf has chosen Paypal because it has over 26 million UK customer accounts and over 220 million worldwide, you don’t need a Paypal account and you can pay with: Master Card, Maestro, Visa, American Express, Solo, Giro Pay, Direct Debit, Discover Network, Compte Bancaire, CB, Cofinoga, 4 étoiles.
Paypal is an Industry-leading fraud screening technology.
You can pay also with Bank Transfer.

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What are my delivery charges?

With nazouf.com the delivery for all the products is Free.

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How can I change my details?

You can change your details at any time by logging into your account, Go to the Login’s page.
And click on Account Dashboard, in this schedules you can change your details as Contact Information (name, surname, email and password), Subscribe to Newsletter, Billing Address and Shipping Address.

Go to the Login's page.

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How can I change my delivery address?

First you have to login into your account, Go to the Login’s page
Then click on “Address Book” where you can change your Billing address or your Shipping address.
Or click on “Account Dashboard”, here you can change also your delivery address or shipping address, click on “Manage Addresses”

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I forgot my password, what can I do?

If you forgot your password, you can have another one, click on “Recovers passwords”, you can find it in the top right side of the horizontal menu in home page, insert your email address, click to submit, after you will receive an email with the new password.

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Which address should I use to dispatch the items?

The order should be delivered to the address that is displayed in Shipping address section of the order.

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Pacifica 

 

Pacifica


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